How do I cancel an order?
You can cancel your order online before the
product has been shipped. Your entire order amount will be refunded.
Your refund will be processed once we receive the originally ordered
item back from the courier. An order cannot be cancelled once the item
has been delivered to you.
How long will it take to process my cancellation
request?
Once you request the cancellation of item(s) in
your order, it will take us a maximum of 1-2 business days to cancel the
order and 3-4 days to initiate a refund. You will be notified of the
same by email. Your refund will be processed soon after we receive the
cancelled items back from the courier. However, if you opt for having
the money transferred back to the source of transaction, it may take up
to 7-10 business days for the respective banks to process the refund.
Can I cancel a part of the order?
No.
Whom should we contact to get the money
transferred of the cancelled product?
Please send in a mail to info@namsinternational.org
having all your bank account details. Benificary name; Account Number;
Bank Name; Bank Branch; IFSC code; and your mobile number
How do I return an item purchased on Nams
International www.namsinternational.org ?
Returns are easy. Contact Us to initiate a
return. You will receive a call explaining the process, once you have
initiated a return, one of our logistic partner will come and pick up
the product.
How will I get my Money Back if I have paid via
COD?
You need to call us on our helpline or mail us
at info@namsinternational.org.
Once your request is registered from our end, and we have received the
product back from you, we shall pay you by cheque deposited in your bank
account. The bank account details needs to be provided by you on refund
@ info@namsinternational.org
Please send us your Beneficiary name; Account Number; Bank Name; Bank
Branch; IFSC code; and your mobile number
How will I get my Money Back if I have paid via
Debit Card?
You need to call us on our helpline or mail us
at info@namsinternational.org.
Once your request is registered from our end, and we have received the
product back from you, we shall pay you by cheque deposited in your bank
account. The bank account details needs to be provided by you on refund
@ info@namsinternational.org
Please send us your Beneficiary name; Account Number; Bank Name; Bank
Branch; IFSC code; and your mobile number
How will I get my Money Back if I have paid via
Credit Card?
You need to call us on our helpline or mail us
at info@namsinternational.org.
Once your request is registered from our end, and we have received the
product back from you, we shall credit the amount back in your credit
card.
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